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What you can pay with, what happens if a payment does not go through, and how money comes back.
Last updated 28 October 2026
On this site you pay online — UPI, cards and net banking through Razorpay. Cash on delivery is not available for orders placed here; it is offered only on offline orders arranged with the studio directly. If online payment is paused for a while, checkout will say so, and you can still message us on WhatsApp.
Card, UPI and bank details are entered on the payment gateway, never on this site, and we never see or store them.
Prices are GST-inclusive: tax is shown as part of the total, never added on top. Your total may also include a delivery charge and a platform fee where the studio has set one, each shown in full at checkout before you pay. A coupon is applied before the free-delivery threshold is judged.
Your pieces are held while the payment window is open. If the payment does not arrive in time the order is released and your cart is waiting for you to try again.
If money left your account but the order shows as failed, do not pay twice — gateways usually settle or return such amounts on their own within a few working days. If it has not, message us with your order number.
Refunds return to the original payment method within 5 to 7 working days of us agreeing to one; your bank may take a few days more. When a paid order is cancelled we record that a refund is due and the studio issues it. Conditions are on Shipping & Returns.
A GST invoice is issued for each confirmed order and is available from your account.
Message us on WhatsApp and a person will answer — we would rather talk it through than have you guess from a policy page.
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